Best Practices for the Mediator and for Participants
Best Practices for the Mediator and Participants
Best Practices for the Mediator
We do NOT make our meetings public.
We do NOT share the meeting link publicly or on social media.
We password protect all scheduled meetings.
We change the “screen sharing” option to “Host Only”.
We disable all recording functionality.
We have a very specific contract for rules and confidentiality we send to our mediation clients which MUST be signed before mediation begins.
We request submission of the name, email and cell phone number of EVERY participant before the online mediation begins.
We send out a 2-minute practice video to participants before the mediation begins.
We place the mediation participants in a “virtual waiting room” where my coordinator greets them, verifies all of their submitted ID information and assigns then to a “named”, confidential breakout room.
Once all participants are present, we LOCK the meeting down.
We immediately download all Zoom software updates.
We use a secure network with ethernet line connection.
We keep a backup laptop ready to go, just in case of last-minute issues!
Best Practices for Participants
Connect to meeting from a secure network, preferably via ethernet rather than WiFi. (Never from a public hotspot!)
Practice Makes Perfect — participants who intend to present materials are asked to practice using screen share or whiteboard tools in advance of the mediation.
Ensure a closed-room, with no possibility of interruption or having discussions overheard.
No recording of the mediation permitted by participants, in whole or part.
Ideally, a cell-phone and email free environment, to concentrate minds on the case at hand.
Participants should feel free to ask mediator for assurances on privacy/confidentiality.